Terms of Service

Last Updated: 06/15/2024
Effective Date:06/15/24

Anytime this page mentions "our website" it is referring to www.cjdetails.com


CJ Details Terms of Service

Welcome to CJ Details! Thank you for choosing our mobile detailing services. Please read these terms carefully before using our website or services.

Acceptance of Terms

By accessing or using the CJ Details website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services.

Description of Services

CJ Details provides professional mobile detailing services, including but not limited to exterior washing, interior cleaning, seat/carpet shampoo, leather conditioning, seat/carpet protectant. Our services may vary based on location and specific service packages.

Booking and Payment:

Booking:

You may book our services through our website (after given your quote, and coming to agreement on price) or by contacting us directly. Bookings are subject to availability.

Payment:

Payment for services is due upon completion of the service. We accept payment via credit card, debit card, or other methods as specified on our website.

Cancellations and Refunds

Cancellations:

You may cancel or reschedule your appointment up to 24 hours before the scheduled time without penalty.

Refunds:

Refunds may be issued in accordance with our Refund Policy, which is available on our website. Refunds are typically processed within 7-10 business days.

100% Satisfaction Guarantee

At CJ Details, our customers satisfaction is of utmost priority to us. If there is something you are not satisfied with after purchasing our service, let us know within 7 days and we will drive to you and investigate the issue further and see if the issue is a result of our services. If it is, we will do what it takes to make it right, or come to an agreeable solution for both parties involved.

Customer Responsibilities

You agree to provide accurate and complete information when booking our services.

You agree to provide access to your vehicle at the scheduled appointment time and ensure it is in a suitable condition for detailing.

Limitation of Liability

CJ Details strives to provide high-quality services; however, we do not guarantee the outcome of our detailing services due to varying factors such as vehicle condition and environmental conditions.

We may not be liable for some damages or losses resulting from the use of our services. We take preventative measures to ensure we take utmost care of your vehicle. We highlight any previous damages/concerns that are previously on the vehicle before we start detailing it. We detail every inch carefully, using products and tools that aid in preventing damage to vehicles - but we understand some things happen. If you find something is damaged and you think it is due to our service - please contact us via phone or email [email protected]

Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy (www.cjdetails.com/privacy-policy). By using our services, you consent to the collection and use of your information as described therein.

Changes to Terms

CJ Details reserves the right to modify these Terms of Service at any time. Updated terms will be posted on our website, and it is your responsibility to review them periodically. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Us

If you have any questions or concerns about these terms or our services, please contact us at [email protected]

Thank you for choosing CJ Details! We look forward to providing you with exceptional mobile detailing services.